Dear friends
Does anyone know the process by which Information Commissioners (or their office) admit complaints and appeals, takes action and disposes them? Is it serially as per date of receipt? Or there are other considerations.
If action on a complaint/appeal is delayed for other considerations, can the complainant/appellant expect some intimation from CIC.
I have a Direct Complaint which is received (as online status) and is "under scrutiny' since July 7, 2013. But I discovered that there some direct complaints, received atleast two months after mine, which have been 'admitted' and reflects in the monthly report of the IC.
Interestingly,when I traced these complaints there was no details apart from a name and incomplete address, no email, phone number, no supporting documents that are shown in the 'view details' link of the complaints.
Can someone throw a light on the mystery ?
rgds
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