In May 2011 DoPT advised other Ministries / Depts to set up RTI Cells.
http://circulars.nic.in/WriteReadData/CircularPortal/D2/D02rti/1_12_2010-IR19052011.pdf
(Please read the annexures carefully - which if actually implemented would sort out a lot of the "process" problems)
What is the feedback from our members / have you experienced any improvements ?
Sarbajit.
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