The complainant had filed two complains against the staff of the library and later followed it up with an RTI Application. This was not responded to and he approached the commission. What is interesting in this decision is that "The RTI application has been filed on 12/07/2010. Hence the information should have been provided to the Complainant before 12/08/2010. Instead the information was provided to the Complainant only after the order of the Commission i.e. on 12/07/2011." Further the decision has an interesting line "The Respondents appear to have confused the purport of the RTI Act and included 'grievance redressal' within the ambit of the same and therefore no information was provided initially."
Check full decision at the following link
http://www.rti.india.gov.in/cic_decisions/CIC_SM_C_2011_000133_SG_13243Penalty_T_64121.pdf
Manoj
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