[HumJanenge] Re: Fwd: My Public Grievance concerning inaccuracies in website of DoPT

From: jsata <j...@nic...>
Date: Mon, 16 Apr 2012 11:52:30 +0530
Subject: Re: My Public Grievance concerning inaccuracies in website of DoPT
To: Sarbajit Roy <sroy.mb@gmail.com>

To
Shri Sarbajit Roy
B 59, Defence Colony
New Delhi -24

Sir,

Please refer to your email dated 4th April addressed to me and e mail
dated 11th April addressed to Secretary (Personnel) regarding wrong
email ids of Secretary, Additional Secretary and Joint Secretary level
officers of Government of India given on the web-site of DoPT.

I have checked up on this issue from the concerned officials. You are
right that the e mails ids provided are outdated. We are taking action
to upload the latest email addresses of these officers on the web
site.

Thank you for pointing out these flaws in our system. I hope you keep
informing us of similar defects in our system to enable us to improve
the same.

(Manoj Joshi)
Joint Secretary (AT&A)
Department of Personnel and Training
Room No.278A,
North Block,
New Delhi-1
Tel: 23093668

----- Original Message -----
From: Sarbajit Roy <sroy.mb@gmail.com>
Date: Wednesday, April 11, 2012 9:24 pm
Subject: My Public Grievance concerning inaccuracies in website of DoPT
To: secy_mop <secy_mop@nic.in>, jsata <jsata@nic.in>

> To
> Shri P.K.Mishra
> Secretary Dept of Personnel.
> Govt. of India
> New Delhi
>
> Respected Sir
>
> I refer to my email sent to Shri Manoj Joshi (JS AT&A) on 04.04.2012,
> a copy of which is appended below for ready reference.
>
> My concern is that senior officers of your Dept do not acknowledge
> email communications sent to them on matters of public interest.
> As a
> consequence, the already affected persons get further agitated and
> start escalating their grievances using the tools helpfully provided
> by your Ministry and the net result is that both sides end up
> utilising their limited resources unproductively.
>
> As mine is a simple grievance which I believe can be resolved
> within 2
> or 3 days in any efficient organisation, I would request you to kindly
> examine why your system is not responsive to complaints / genuine
> feedback from the citizenry.
>
> I would be obliged if this email was acknowledged.
>
> yours faithfully
>
> Sarbajit Roy
>
> B-59 Defence Colony
> New Delhi 110024
>
> Tel : 011-24334262
>
> ---------- Forwarded message ----------
> From: Sarbajit Roy <sroy.mb@gmail.com>
> Date: Wed, 4 Apr 2012 11:32:24 +0530
> Subject: My Public Grievance concerning inaccuracies in website
> of DoPT
> To: jsata <jsata@nic.in>, humjanenge
> <humjanenge@googlegroups.com>
> Kind Attn: Shri Manoj Joshi / JS(ATA)/DoPT/Persmin/GoI
>
> 04-April-2012
>
> Sir,
>
> I am given to understand that you have recently taken over from Shri
> Rajeev Kapoor who used to promptly attend to.my grievances concerning
> the website of the Department.
>
> I am aggrieved today that there are 1000's of false / fake / outdated
> email IDs published on the persmin website. As a result affected
> citizens are unable to contact the concerned officers for prompt
> resolution of their grievances.
>
> I am caused to highlight 4 specific cases for your kind action.
>
> 1) List of Secretaries to Govt of India
> http://circulars.nic.in/WriteReadData/CircularPortal/D2/D02nic/SEC_List-29032012.pdf
> Virtually all the email IDs here are bogus / inaccessible to citizens.
>
> 2) List of email IDs of IAS officers ending in TLD "@ias.nic.in" are
> equally bogus / non-resolving.
>
> 3) List of Additional Secretaries to GoI (published
> under "Citizens Corner")
> http://persmin.nic.in/DOPT/CitizenCorner/AddlSecy.asp
> does not contain any email IDs
>
> 4) List of Joint Secretaries to GoI
> (published under "Citizens Corner")
> http://persmin.nic.in/DOPT/CitizenCorner/ASnJS.asp
> also does not contain any email IDs
>
> I am caused to address this email to you for immediate rectification
> of your website, and on behalf of about 10 million
> citizens of India
> who are adherents of the Adi Dharm faith, of which faith I am, for
> want.of a better term, a "leader", and who expect prompt and equitable
> delivery of government services to benefit their faith and thus
> themselves. and extensively use RTI and other facilities to this end
> etc etc.
>
> I would be obliged if this email was acknowledged.
>
> Yours faithfully
>
> Sarbajit Roy
>
> B-59 Defence Colony
> New Delhi 110024
>
> Tel : 011-24334262